Emergency Services

If you have an equine emergency, please call us immediately at (970) 749-1013.

We offer 24/7 emergency care within our call radius.

If calling outside of business hours, our answering service will pick up, they will take your message and contact the on-call veterinarian.  The on-call vet will call you back as soon as they are available to discuss your case and make a plan.  Please leave your phone line open and answer calls that may be from an unknown number. 

Our Emergency Policies:

Existing Clients in Good Standing:  We will do our best to accommodate your emergency. An emergency fee is applied to all emergency or urgent appointments, day or night, business hours or weekends/out of hours. If our vets are very busy or you are over 30 minutes drive from the office, you may be required to trailer into our haul-in facility.  Payment at time of service or discharge is required.  If you require an estimate please let your attending veterinarian know prior to treatments.  

New Client Emergencies:  We are one of the few practices left that accept new client emergencies, however we do prioritize our existing clients and may not be able to see your horse if busy with other emergencies. If you are not an existing client (we have not seen your horse(s) in over a year for anything other than emergencies), you will be required to complete New Client Paperwork prior to the appointment, pay a non-refundable $500 deposit, and place a credit card on file with us. Payment for the balance of the invoice is required at time of service or discharge.  If you require an estimate please let your attending veterinarian know prior to appointment and treatment.

If You Have an Equine Emergency

1. Assess the Situation

Evaluate your horse’s condition to the best of your abilities. This assessment will assist the veterinarian in gauging the seriousness of the situation and being better equipped to deliver timely and effective treatment upon arrival.

Helpful details to include are heart rate, respiratory rate, temperature, and a description of the symptoms you’ve observed.

2. Call Your Veterinarian

Even if you’re uncertain about whether you’re facing an emergency, it’s advisable to get in touch with your veterinarian. Make sure to have all the details you gathered during your assessment ready to share with us. If you’re contacting us outside of regular hours, please leave a voicemail with a reachable contact number – we don’t recommend using text or email for emergencies. Also, be prepared to provide your precise physical location and clear directions for prompt assistance. Your horse’s well-being is our top priority, and these steps can make a significant difference in ensuring their timely care.

3. Make a Game Plan

Adhere to the veterinarian’s instructions while waiting for their arrival, or, if you’re transporting your horse to our haul-in facility, proceed with loading them into the trailer.

Ensure your horse remains as comfortable as possible, and don’t hesitate to reach out to us if there are any changes in their condition before you arrive. Your timely communication can aid in providing the best care for your horse.